How to find the best credit repair company

Most people would love to have a better credit score. We’d all certainly save money and benefit financially with a loftier FICO, as our credit scores are now tied to just about every loan, interest rate, and even everyday things like opening a cell phone account, renting an apartment, or getting some jobs.

But when it comes to choosing a good credit repair company to help you with that task, the conversation becomes a lot less hazy. Consumers are faced with the unenviable dilemma of finding a legitimate, credible, and affordable credit repair firm that also delivers great results. One wonders where should you even start?

Luckily, Blue Water Credit is here to help. Not only are we the nation’s leader in ethical and legal credit restoration, but we’re so confident in our abilities and care so much about consumers, that we’re going to give you some sage advice about what to look for when sifting through the credit repair coal to find your diamond. Of course, we’d love to compete for your business and earn your trust, but with this list, and least you’ll be empowered and protected!

Here are ten considerations when looking for the best credit repair company to help you:

1. Check with the Department of Consumer Affairs.
The DCA regulates the fair dealings of every business, and if a certain credit restoration company has been red flagged as a scam, illegitimate, or even ripping off customers in the past, you’ll know about those complaints right away.

2. Look into the BBB’s listings.
This is a little trickier since the Better Business Bureau has pushed back against the whole credit repair industry and usually won’t list them anymore. But on the outside chance that the BBB has rated the firm you’re thinking about doing business with, you’ll be able to see their rating as well as any reported complaints.

3. Ask your mortgage broker.
There’s no one on the planet who has more of a vested interest in you keeping a high credit score than the lenders who help people get home loans for a living, so your mortgage broker is a great person to ask. Usually, they’ve had some experience dealing with one or two credit repair firms and can either refer you – or warn you.

4. Read reviews on Yelp and Facebook.
Facebook and Yelp reviews and testimonials are a great way to ascertain if a company is active and actually helping people. Of course, with credit repair, you get a small percentage of the population that expect miracles and aren’t happy no matter how much you help them, so it’s best to discard the top and bottom 10% of reviews and then look at the rest as a good gauge of that firm’s work.

5. Do they offer education – or just services?
When a company does nothing but push their products and services instead of offering education, counseling, and other guidance, they’re probably more interested in closing the deal and collecting a fee than your overall well being.

6. Ask for referrals.
It never hurts to ask the organization you’re vetting if they can provide a few recent testimonials from real people that they really helped. Just remember that most people don’t like to openly share details about their bad credit, debt, and finances, but you may be able to chat with a few who share some of their experiences.

7. Ask how many files are on each credit counselor’s desk.
This is a big one – and will take most credit repair salespeople completely off guard because it’s sort of an industry secret. But a good credit repair company will limit the number of files (customers) for each of their associations, thereby stressing quality, communication, and good service over sheer profits alone.

8. Inquire about the flow of communication you should expect.
It’s not just the end result that matters but the customer service and communication along the way. When can you expect updates? Will you be able to see your file and what’s been done at any point? How and when can you chat with your credit repair associate? Get this in writing and let them know that you’ll hold them to it.

9. Check their payment policy.
It’s illegal for credit repair firms to accept up-front fees or charge before services have been rendered. If a credit repair firm asks you to pay something up front or just to sign up, then you know they’re probably shady right off the bat. Instead, any credible firm needs to offer you their detailed payment scheduled up front and in writing. They also need to offer you plenty of time to ask questions and clarify.

10. Do they sell you on a promise of a credit score increase?
When you’re talking to the credit repair representative, are they using the words “promise,” “guarantee,” often, and even pinpointing exactly how much your score will go up? That’s a clear sign that they’re NOT a legit credit repair business, as no one can 100% predict how much your score will go up or when. Instead, a good credit repair firm will temper expectations and talk about “cooperation,” “communication,” and outline their strategy to help you.

If you’re looking for a company to help you improve your credit score, this list will prove invaluable when you’re screening potential candidates. Or, you can just call Blue Water Credit so you can make sure it’s done the right way!